How to send a card

  • 1.

    When you add an item to your cart, visit the cart page by clicking in the navigation bar at the top of the page.

  • 2.

    Click on the checkbox that says, "Add a card" and enter the recipient's name.

  • 3.

    A panel will appear below this item in the cart where you can choose to send an eCard (free) or a printed card for $3.00.

  • 4.

    A red box will appear that shows which card type you selected. If you wish, you can change your card type by clicking "Change".

  • 5.

    Once you complete the checkout process and pay for your gift, you will see a message that says "Don't forget to send your cards". Click the "Edit Cards" button to edit and send your card(s).

  • 6.

    When you click on the "Edit Cards" button, you will see a modal pop up with a preview of your eCard or printed card.

  • 1.

    After you complete your order, click on the "Edit Cards" button. You will see a modal pop up with a preview of your eCard or printed card.

  • 2.

    Click on the checkbox that says, "Add a card" and enter the recipient's name.

  • 3.

    Here you can choose to send your eCard on a scheduled date. Click on the calendar icon to select a date. Your card will be sent at 8AM EST on the selected date.

If you added a card to your order, but forgot to send it, follow these 3 easy steps to send your eCard or printed card:

  • 1.

    Find your order confirmation email in your inbox. The sender will be the "Warehouse | Doctors Without Borders".

  • 2.

    Click on the link at the bottom of the email that says "Click here to visit your order confirmation page"

  • 3.

    This link will take you to the order confirmation page where you should see a message at the top of the page that says "Don't forget to send your cards". Click on "Edit Cards" to edit and send your cards.

If you are unable to edit and send your cards, please contact MSF at donorrelations@msf.ca for assistance.